The founder of Ring is leaving Amazon to join LatchĪmazon might be bringing AI smarts to its Astro household robotĪmazon’s Echo devices come in all shapes and sizes - including cylinders, orbs, and screens. HomeKit: which smart home platform is best? If your Amazon Music subscription was canceled or not renewed (or if you never had it), then the songs you used to listen to may not be available anymore.Īlexa vs. The song isn’t available with your subscriptionĪs we mentioned, Prime members only get a fraction of the available songs that Amazon offers. You can find this feature in the Music & Podcasts section of the Alexa app, where you can quickly check to see if it’s enabled or not. If it was turned on in your account, Alexa may not be able to play the songs that were once available. Yes, Alexa has a filter that can block explicit language. Otherwise, Alexa will try to play music from the wrong service or may not be able to find what you want to hear. You’ll just have to be more specific in your commands, adding, “on Amazon Music” after you give a voice command. Keep in mind that Alexa doesn’t need to have Amazon Music as the default service to actually use it. You can find this in the Music & Podcasts section of Alexa’s Settings. If other people are using your Alexa app, you should check to see if anyone switched the default music player to another service. However, that can be changed if you use a different music service, as long as you have the login information for popular streaming apps like Apple Music, Tidal, Spotify, SiriusXM, and so on. We mentioned that Alexa’s default “look for music here” setting was Amazon Music. Alexa was switched to a different default service You could, of course, track down the offender and deal with them, but this may be a good time to look into a Family Plan (currently with a four-month free deal). If someone else is using your Amazon account to play music on their device, then you won’t be able to play on yours. Remember, if you are on the limited individual Amazon Music plan, you can only stream on one device at a time. Someone else is streaming on a different device Head into the Alexa app to check what account you’re using as a login. Sometimes accounts can get switched due to accidents, different family members using the Echo, or voice recognition and profile settings. Alexa won’t be able to stream music unless the account you are using is linked to one of the Amazon Music subscriptions. You are on the wrong accountĭouble-check that you are signed in to the right account that has access to Amazon Music. You can get some confirmation by checking the status of the service at Downdetector. If it’s a serious outage, then Alexa will probably say something like, “Sorry, I can’t connect right now.” Sometimes certain services or capabilities may be down instead of the entire service. Amazon Music services are downĪmazon Music can crash sometimes, too. If you recently got a new router or changed router settings, then a network firewall could be preventing Alexa from connecting to some services - Amazon has a list of the ports you need to keep open, or you could disable router firewalls completely and then try again. If your router has run into a bug, your home internet may be down completely and need to be rebooted. If your Alexa device is too far away from your router, it may not be able to make a solid connection. Even if there aren’t any updates available, it’s a good idea to unplug devices like Echos, wait for a minute, then plug them back in and let them perform a basic reboot. Use the app to search for any updates and apply them. If it’s been a while since you used the Alexa device, go to the Alexa app and tap Devices to find the speaker you’re using. Here are a few things that may be going on, and what you should do next to fix them. It could be anything from Wi-Fi issues to settings that need an adjustment. There are many reasons why music might not be playing on your Alexa device. Why won’t my Amazon Music play on my Alexa? Amazon has about 75 million songs, including tunes that support Dolby Atmos, 360 Reality Audio, and other sought-after formats, although not all those will be available depending on your subscription. Prime members do get access to around 2 million songs for free with their own subscription, but it shouldn’t be confused with a true Amazon Music subscription. A single-device plan will cost you $5 per month, while an unlimited plan will cost $9 per month (although you get a discount if you are an Amazon Prime member). Of course, Amazon Music does require a subscription fee. The 7 best smart home products that support MatterĪmazon Astro: everything you need to know about this home robot
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